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1. Why are you changing reservations systems?

SignUpGenius was meant to be a temporary solution for reservations. As Center attendance has increased, SignUpGenius began to show signs that it was not capable of meeting our needs. With no timeline for COVID restrictions ending, we needed to find a more dependable, long-term solution. 

 SignUp.com features:

• No account necessary to reserve a time.
• Easily edit or cancel reservations online.
• No special apps or downloads needed. SignUp.com is optimized to fit your phone’s browser.
• Reservation inventory is updated in real-time. You can have confidence that the time you select is available. 
• Automatic reminders will notify you of any upcoming reservations.

To improve the signup process, we will accept online and phone-in reservations beginning at the following times:

2 p.m. - Lap Swimming

3 p.m. - Group fitness

2. How do I complete a reservation?

1. Go to https://signup.com/go/jccreccenter and click “View” on the activity you want to reserve.
2. Find the time you want to reserve. If it is available, click on the green “Sign Up” button on the right side of the screen.
3. Enter the participants name, email address and phone number. This information is now required to make a reservation. 
4. If you want to add a family member to the reservation, click the blue “Save and Add Another Person” button, otherwise click the green “Save and Done” button to complete your reservation.
5. You will receive an email from SignUp.com confirming your reservation.
6. If you need to change or cancel your reservation, the easiest way to make the change is by following the “View/Change My Commitments” link in the confirmation or reminder email.
7. If you need to make multiple reservations, repeat steps 1-4.

For a quick tutorial on using SignUp.com click below:

How to use Signup.com